How do I return an item?
Simply follow these three easy steps:
1.Email the following information: Order ID, Item SKU, reason for return
(including images), your preference to replace the item or refund your money, and other related concerns to return@elworld.sg. A return address and return ID will be provided.
2. Ship the goods to be returned after you have received the returned address and ID.
Please note that the returned item must be with its original packing and accessories.
3. Receive the replacement or refund.
Elworld.sg will arrange for reshipment or refund within 1-3 business days of receiving your returned items.